Our Services
CUSTOMER SUPPORT AGREEMENT
- Protect customer’s investment and ensure equipment profitability by maximizing equipment uptime, minimizing expensive repair risks and maintain equipment resale value through Creation of customized customer support agreements (CSAs).
PRODUCT SOURCING
- Take up outsourced purchase activities handed over to us by customers for demand-oriented product solutions outside our existing product line.
BUSINESS/PROCUREMENT FACILITATING
- Function as facilitators and follow-up partners for both purchase negotiation and contract parties;
TECHNICAL TRAINING
- Provide hands-on training to customers on new & existing products to optimize the productivity of their systems.
EMERGENCY PURCHASES
- Take customer special requests, emergency requests or search for an alternative source of specific product supply through our partners;
NEW PROJECT HANDLING
- Link customers directly to manufacturers for complex procurements and direct orders for any process plant technology or raw materials contract for production;
NEW PRODUCT DEVELOPING
- Open up new technologies and introduce new products from our technical partners for customer competitive advantage;