Protect customer’s investment and ensure equipment profitability by maximizing equipment uptime, minimizing expensive repair risks and maintain equipment resale value through Creation of customized customer support agreements (CSAs).
Take up outsourced purchase activities handed over to us by customers for demand-oriented product solutions outside our existing product line.
Function as facilitators and follow-up partners for both purchase negotiation and contract parties;
Provide hands-on training to customers on new & existing products to optimize the productivity of their systems.
Take customer special requests, emergency requests or search for an alternative source of specific product supply through our partners;
NEW PROJECT HANDLING
Link customers directly to manufacturers for complex procurements and direct orders for any process plant technology or raw materials contract for production;
NEW PRODUCT DEVELOPING
Open up new technologies and introduce new products from our technical partners for customer competitive advantage;